How do I place an order?
Browse our store, add your favourite gear (e.g. boxing gloves,  Muay Thai shorts, BJJ gi) to the cart, and checkout securely. You’ll get an email confirmation as soon as your order is placed.

What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express), Mada cards, SADAD, and STC Pay/Bank.

Can I pay cash on delivery?
No – unfortunately we don’t accept cash payments.

Can I change or cancel my order after placing it?
You can exchange or replace your order up to 15 calendar days after the order is confirmed. After that window, we may accept returns depending on circumstances.
Regardless of when a return/exchange happens, all items coming back to Tananeen must be in original packaging, with all tags, unwashed and free of damage or wear. Reach out to support@tananeen.com if you received an item with damage or wear.

How do I apply a discount code?
Enter your code at checkout in the “Discount code” box and click “Apply.” Your total will update automatically.

Which countries do you ship to?
We ship across most GCC countries, including Saudi Arabia, UAE, Qatar, Bahrain, Kuwait and Oman.

How much does shipping cost?
Shipping rates vary by location and will be shown at checkout before you confirm your order.

How long will my order take to arrive?
Orders usually arrive within 2–7 working days, depending on your location. Large shipments, e.g. a boxing gloves, BJJ gear for an entire gym, might take a little longer, but we’ll do our very best.

Do you offer express or same-day delivery?
Express delivery is available in select cities and will be shown as a shipping option if it is available.

Can I track my order?
Yes — as soon as your order ships, we’ll send you a tracking link via email.

What is your return policy?
We accept returns within 14 calendar days of delivery, provided items are unused, unwashed, and in original packaging with original tags on.

How do I request a return or exchange?
Contact our support team (go to the bottom of any page on the website, under “support”, click on “contact us”) with your order number and reason for return. We’ll reach out and guide you through the process.

How long does it take to process a refund?
Once we receive and inspect your return, refunds are typically issued within 5–10 business days, but it may take longer.

Can I return gear I’ve already used?
For hygiene and safety reasons, used gear cannot be returned unless it’s faulty or defective.

How do I choose the right size for gloves, shorts, or shin guards?
There is a detailed size chart in each product page. If you’re unsure, our support team can help with sizing advice for boxing / punching gloves, Muay Thai gloves, a Brazilian Jiu Jitsu gi, or any other items.

What’s the difference between Muay Thai, Boxing and MMA gloves?
Muay Thai and boxing gloves are almost identical, with unnoticable differences in padding and shape. Our gloves work for both boxing and Muay Thai unless specified. MMA gloves are smaller, with less padding and exposed fingers, designed for grappling and striking.

Which type of gloves do I need?

• Factors to consider in gloves

1. Glove weight, options are 8,10,12,14,16,and 18 oz gloves. Heavier gloves are bulkier and provide more protection to you and your opponent, but they slow you down very slightly (noticeable for pro and semi-pro fighters).
2. Glove closure, options are either with a Velcro strap, or laces similar to those in your shoes. Lace-up gloves fit better, but need effort and someone’s help to wear, while Velcro gloves are slightly less snug, but can be worn quickly and don’t need anyone else’s help.

• 12 oz Velcro Muay Thai and Boxing gloves are the best option if you want one pair of gloves to use on every occasion, otherwise:

• For fights

1. Muay Thai and Boxing gloves: 8 or 10 oz for better agility, lace-up for a more snug fit, but Velcro gloves also work.
2. MMA gloves: Standard MMA fight gloves.

• For training with sparring

1. MuayThai and Boxing gloves: 14, 16 or 18 oz gloves for better protection, Velcro gloves for practicality.
2. MMA gloves: check with the gym you’re training in, but Muay Thai and boxing gloves are usually fine, otherwise go for MMA gloves (exposed fingers).

• For training without sparring

1. Muay Thai and Boxing gloves: your choice on weight, 12 oz as a good middle-ground, 8-10 oz for better agility, 14-18 oz for better protection. Velcro gloves for practicality.
2. MMA: check with the gym you’re training in, but Muay Thai and boxing gloves are usually fine, otherwise go for MMA gloves (exposed fingers).

Do you sell equipment suitable for beginners?
Absolutely — all our equipment is suitable for beginners, from BJJ gis to boxing gloves and everything we sell.

Are your products competition approved?
Most items meet competition standards for Muay Thai, boxing, and Brazilian Jiu Jitsu (BJJ). Check your event’s requirements and reach out to us if you’re unsure.

How do I clean and maintain my gloves?

• Wipe down after training.
• Use glove deodorizers.
• Avoid leaving boxing gloves or any other equipment in closed bags for long.
• Consider UV or hot-air cleaning devices.

How do I wash Muay Thai shorts without damaging them?
Wash in cold water, avoid tumble-drying, and hand-wash if possible to preserve prints.

How do I keep shin guards from smelling bad?
Air them out after every session and wipe with mild disinfectant. UV cleaning also helps.

How long should combat sports equipment last?
It depends on usage — e.g. fighters may replace boxing gloves every 12–18 months, while casual BJJ or Jiu Jitsu practitioners often use the same gi for years.

How do I avoid getting hurt while training

• Consult a doctor for proper medical advice on maintaining hygiene and avoiding injuries issues while training, but a few general rules apply
• To minimize risk of physical injury while training (no sparring)

1. Train at 80% intensity most of the time, switch to 100% in short sprees (e.g. 50% of one round of hitting the bag), avoid constantly overloading your joints, muscles and bones
2. Stop immediately at pain feeling, don’t continue striking with a part of your body that’s hurt. E.g. if your left wrist hurts after a punch, don’t continue punching with your left hand
3. Stretch muscles, warm-up joints before complex or high-impact movements, don’t try your highest kick 30 seconds into training, go easy for some minutes and ramp-up gradually you’ll know when your body can go all-out.
4. Test hardness of bags before striking properly, keep in mind the top part of a punching bag is softer than the bottom part
5. Wrap your hands properly with handwraps
6. Wear ankle sleeves

• To minimize risk of physical injury while sparring

1. Wear proper protection, well-padded boxing gloves (14 oz and above), mouthguards, shinguards, kneepads, headgear and whatever else needed.
2. Play-spar, don’t fight: aim to get into a “flow-state” while sparring, as opposed to trying beat your sparring partner up (they should do the same)
3. Agree on basic ground-rules: no striking faces/heads, no shots to ribs, 60% striking power at most.

How do I maintain hygiene standards while training:

1. Strictly use your own gear, not common gear offered at gyms, this goes a long way in avoiding skin infections.
2. Clean your gear properly after training sessions.
3. Shower with antibacterial soap after training, especially if you sparred
4. Take extra care in cleaning your feet, assuming you train barefoot
5. Wash your hands right after removing boxing gloves
6. Choose your gym, avoid ones with poor hygiene standards
7. Choose your training partners (similar to gyms), especially when sparring
8. If you see someone with pimples or any kind of rash on their hands, feet, legs or any typical striking points, consider dropping out of training altogether to avoid exposure to pathogens
   
   
   
   

How does the Tananeen loyalty program work?

Points:

• Earn points for every purchase (make sure you’re logged in before checkout).
• Points can be redeemed for purchases on our website.
• They also unlock access to our VIP program when you reach certain thresholds.

VIP Program:

• Your VIP tier depends on how many points you collect in a year.
• Higher tiers give you:

1. Bigger discounts on all purchases.
2. Access to exclusive VIP-only products.
3. Priority support from our team.

How do I earn points?

You earn points with every purchase, plus bonus points on your birthday and when you first create an account. Check our loyalty page (https://tananeen.com/pages/loyalty-program) for details on how many points you earn for each action.

How can I redeem my points?

Log in to your account and choose “Redeem Points” at checkout or through your rewards dashboard (found in your account menu, top right of the header).

Do my points expire?

Points are valid for 24 months from your last purchase.

What values does Tananeen promote in the combat sports community?
We promote respect, discipline, and inclusivity across combat sports - whether you’re training Muay Thai, boxing, MMA (Mixed Martial Arts) BJJ (Brazilian Jiu-Jitsu) or any other sport.

Do you sponsor fighters or events?
Yes — we support Muay Thai, boxing, MMA (Mixed Martial Arts) and BJJ (Brazilian Jiu-Jitsu) athletes, as well as gyms. Contact us for sponsorship opportunities.

How can I contact someone at Tananeen.com?
Regardless of the reason, you can reach out by sending a message via our contact form. You can access the form by going to the footer / bottom of any page on Tananeen.com, and clicking on "Contact us" right under "Support". Once you send a message on the form, we'll receive an email with your message and get back in the shortest possible time.

Do you have a physical store or showroom?
We’re currently online mainly, but partner with select gyms to sell products there. You may find our products available at a Muay Thai, BJJ, MMA and boxing gym near you, contact them directly to inquire.